Responsible Gaming

10. Responsible Gaming

1. Gambling problems are associated with poor mental health and can manifest itself in the form of depression, anxiety and suicidal thoughts. Also have an adverse effect on family relationships, work, academic performance and may lead to the bankruptcy or offense.
   The game should be a nice hobby and not a way of earning money.
   Unfortunately, in some cases, the abuse of the game can lead to problems. We take care of our customers and do everything possible to provide a secure and reliable service that our customers can use them without harmful consequences.
2. Our company does not allow the game by minors (persons under the age of 18 years).
   Do not advertise our products and services to underage persons or people mentally vulnerable. 
   We ensure that our activities of advertising, sponsorship and marketing does not contain any information intended to attract children under the age of age in the Service.
3. If you share your computer with minors, you must make sure that they do not have access to user names, passwords, and banking details.
   There is software available to limit access to gambling, for example, NetNanny and Cyber Patrol.
4. Our advertising campaigns and advertisements do not mislead customers or misrepresent the services that we offer. Customers are informed about their chances of winning, and the possible risks. The services are provided in exchange for a payment, not encouraged over-expenditure. To check the level of their addiction to the game, answer “Yes” or “No” to the following questions:
   1. What are your expenses out of control?
   2. Do you borrow money or steal to continue playing?
   3. Have you been spending less time with your family and loved ones lately?
   4. Do the opinions of others about your activity on the gaming services have begun to irritate?
   5. Have you lost interest in your hobbies or leisure activities? 
   6. Do you feel depressed or sometimes even think to kill yourself for any loss?
   7. Have you ever lied to cover up the amount of money or time you have spent gambling?
      If you answered “Yes” to most of the questions above, it is likely that you have a problem with the game.
5. It is never too late to admit you have an addiction and address it. We value our customers and, without doubt, never contribute to the problem. Read the following tips to help reduce your risk of developing an addiction to the game:
   1. Don't consider the game as your main source of income.
   2. Sets a limit to the amount of money and time you want to spend and do not exceed the limits that you set.
   3. Play only with money you can afford to lose.
   4. Avoid the temptation to chase your losses.
   5. Do not play if you are under the influence of alcohol or drugs, or if you're feeling depressed.
6. For customers who want to set limits to your bets, we offer a service of voluntary self-exclusion, which allows you to close your account for one of the following periods: 1 month, 6 months or 1 year. To use this service, you must provide photographs of documents confirming that you are the owner of the account (the list of documents required may vary at the discretion of the department of safety and security). Once your account has been verified successfully, you will not be able to access it during the specified period of time. Users may be asked for end of the self-exclusion period before it expires; however, the final decision lies with the management team of the Service. The number of requests to finish the self-exclusion period is limited to 2 (two) times a month. If you exceed this limit, your application will be rejected. Your next request will only be considered after 30 (thirty) days from the date on which your request was denied. At the expiration of the period of self-exclusion, you can restart the full use of the Service without any restriction.
7. During the period of self-exclusion, you must not attempt to open a new Account and you must accept that the Company will have no financial responsibility, and shall not be liable in any way if you continue playing or using a new Account with the Service under a name or address that is different.
8. Independent organizations
   Here you will find contact information for organizations that can help people who experience problems with the game, and to your friends and family.
   GA Gamblers Anonymous
   Phone: (+44) 0207 384 3040
   Web: www.gamblersanonymous.org/ga/
   Gam-Anon
   Phone: (+44) 08700 50 88 80
   Web: www.gamanon.org